1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They allow websites to recognize your device, remember your preferences, and understand how you interact with the site. Cookies are widely used to make websites work more efficiently and to provide analytics information.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled without affecting website functionality.
- Session cookies that maintain your login status
- Cookies that enable form submission and data processing
- Security cookies that detect suspicious activity
2.2 Analytics Cookies
These cookies help us understand how visitors use our website by collecting anonymized usage data.
- Google Analytics for tracking visitor behavior and page performance
- Conversion tracking cookies to measure campaign effectiveness
- User session tracking for understanding user journeys
2.3 Functionality Cookies
These cookies remember your preferences and choices to provide a personalized experience.
- Preference cookies for language and display settings
- Cookie consent preference cookies
- User interface customization cookies
2.4 Marketing Cookies
These cookies are used to track visitors across websites and display targeted advertisements.
- Advertising partner cookies for remarketing campaigns
- Social media cookies for social sharing and engagement
- Interest-based advertising cookies
3. Third-Party Cookies
We use services from third-party providers who may set their own cookies:
- Google Analytics: Analyzes website traffic and user behavior
- Social Media Platforms: Enable social sharing and advertising
- Advertising Networks: Serve targeted advertisements
- Payment Processors: Facilitate secure transactions
4. Cookie List
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| _ga | Google Analytics user identification | 2 years | Analytics |
| _gid | Google Analytics session identification | 24 hours | Analytics |
| cookieConsent | Tracks user cookie consent preferences | 1 year | Functionality |
| __Secure-PHPSESSID | User session management | Session | Essential |
| preference_lang | Stores user language preference | 1 year | Functionality |
| fbp | Facebook conversion tracking | 90 days | Marketing |
5. How to Manage Cookies
5.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically:
- Accept all cookies automatically
- Reject all cookies automatically
- Allow cookies from specific sites
- Delete cookies after each session
5.2 Browser-Specific Instructions
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Preferences > Privacy > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Privacy > Clear browsing data > Cookies
5.3 Opt-Out Options
You can opt out of specific cookie providers:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Facebook: Facebook Ads Settings or Do-Not-Track signals
- General: Visit Your Online Choices
6. Cookie Consent
When you first visit our website, we display a cookie consent banner. You can accept all cookies, accept only essential cookies, or adjust your preferences. Your choice is saved in a cookie that respects your preference for 12 months. You can change your cookie preferences at any time by updating your browser settings.
7. Do Not Track
Some browsers include a "Do Not Track" feature. Currently, there is no industry standard for recognizing DNT signals. Our website currently does not respond to DNT browser signals, but you can always opt-out through browser settings or direct opt-out options.
8. International Data Transfers
Some cookies and tracking technologies may transfer your information internationally, including to countries outside Vietnam. We implement appropriate safeguards to protect your information during these transfers.
9. Updates to Cookie Policy
We may update this Cookie Policy periodically to reflect changes in our cookie practices or legal requirements. The "Last Updated" date indicates when this policy was last modified. Significant changes will be communicated through our website or email.
10. Contact Information
If you have questions about our cookie practices, please contact:
Psynera Neurith
Email: privacy@psynera-neurith.com
Phone: +84 (24) 3999-9999
Address: 123 Digital Trust Avenue, District 1, Ho Chi Minh City, Vietnam